:: healthcare capabilities ::
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| Nursecall
Integration
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Integration of nurse call systems
with wireless telephones or pagers is one of the most prevalent
initiatives for hospitals and nursing directors because it
improves staff productivity, reduces response times to patient
requests, and helps increase overall patient satisfaction.
Commtech’s products integrate with all nursecall
systems and provide immediate notification to nursing staff
of nursecall events on any wireless device, such as wireless
telephones, pagers, PDA’s and wall boards.
By automating notification to wireless devices, nursing
staff receive notification that a patient is in need in
less than a few seconds. In addition with modern nursecall
systems, nursing staff are able to press a single button
on their wireless phone and speak directly to the patient,
increasing both patient satisfaction and staff efficiency
at the same time.
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| Patient
Monitoring
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A typical patient monitoring system monitors
physiological conditions and is linked to a patient via a
hard wire or via wireless telemetry depending on the patient’s
mobility. Commtech’s solutions offer secondary notification
to nurses as a safety net to ensure that critical patient
conditions are triaged real-time and responded to in an
effective manner.
Commtech products provide notification to nursing staff
in less than 2 seconds from alarm activation. A Commtech
solution will ensure faster responses, increased patient
satisfaction while minimizing response times to life threatening
situations.
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| VOIP
/ Wireless Telephony Integration
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Commtech provides certified solutions so
that staff can receive event notification as a text message
on almost any brand of onsite telephone system, such as Spectralink,
Alcatel, Kirk, Cisco and many more. With most systems,
staff can respond to text messages, acknowledge events or
press one key to communicate with patients bed side speaker
systems. Commtech provides plug 'n' play certified solutions
for any environment.
Integration of nursecall, patient monitoring and clinical
systems to Wireless Telephone in a hospital or assisted
living environment dramatically improves staff efficiency
and patient satisfaction at the same time.
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| Event
Reporting |
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Get to know just how quickly your crash
team responded to a code blue, in fact you can know staff
response times to any event,. Using Commtech messaging solutions,
you are able to view your report data exactly how you want
it look. Commtech products provide comprehensive reporting
of all events – integrated system generated alarms
and events or human initiated events.
In addition, Commtech’s SQL based reporting system
is able to provide information from multiple messaging systems
involving multiple sites. Therefore you can compare events
and staff response times across your entire enterprise.
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| Enterprise
Systems
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The enterprise interface module can transmit messages from
Medication Management, Bed Tracking, Computer Provided Order
Entry (CPOE), Attendant Consoles, and Hospital Information
Systems to any wireless device ensuring real-time delivery
of critical data to staff. Alarm events with a complete
text description of the issue are immediately sent to any
mobile device.
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| Facilities
Management
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Now your staff can be notified of alarms and events triggered
by almost any piece of equipment. Commtech’s ADM
(Alarm Dispatch Module) is the perfect solution to gauge
and monitor real time events in and around your building.
Designed to integrate with older legacy systems that provide
contact closure / hard wired outputs, the ADM's Plug 'n'
Play interface means that these legacy systems can easily
be integrated for remote monitoring of alarm conditions.
Alarm events with a complete text description of the issue
are immediately sent to any mobile device.
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| Scheduling
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The sophisticated scheduling system available
in select Commtech products, allows alarms and events to be
automatically routed to individuals or groups, based on a
schedule, such as the time of the day and the day of the week.
Thus in a typical scenario, alarms that occurs “after
hours” and needs to go to a “on call”
staff member, can be routed to a wide area mobile device
such as a cell phone or pager. However during the day the
same event is routed to a staff members onsite wireless
phone, email address or onsite pager.
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| Networking
of Multiple Sites |
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Designed to work together! Commtech products
are designed form the ground up to be part of a multiple
site network of messaging systems.
Many of our customers operate facilities in multiple locations,
many in different states or even countries. The messaging
infrastructure available from Commtech Wireless allows for
the seamless integration of messaging systems in multiple
locations.
Our systems are designed communicate via IP, and also can
connect via traditional point to point dedicated connections
such as leased lines or microwave systems, or a combination
of both.
System Redundancy and simulcast solutions are available
for customers with mission critical messaging requirements.
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| Wide
Area and Onsite Paging |
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With simple integration options for any
existing paging infrastructure, Commtech Wireless messaging
solutions ensure that your messages are received on any pager,
whether it be an onsite pager or wide area pager. As a
manufacturer of pagers and paging infrastructure, Commtech
is an expert on hospital private paging infrastructure.
We are the only company in the world providing turn key
healthcare paging solutions where every component is designed
and delivered by a single manufacturer.
Commtech provides private paging system infrastructure
that ensures message reception within 2 seconds, and ensure
messages sent to wide area network are received as fast
as the network will allow.
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| Web
Access
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In response to feedback from IT Departments,
Commtech has implemented a user friendly web based interface
for users of our systems. The use of a web based client
minimizes the time IT staff spend maintaining the messaging
system, and provides users with an easy to use system in
very familiar applications such as Internet Explorer.
Our products that employ Web Based user interfaces are
also natively multi-user, providing for simultaneous concurrent
connections via IP.
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| Email
Integration |
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Using the email interface, staff and 3rd
party systems are able to send an email to any wireless device
on the Commtech system. In addition, the Commtech system
is able to notify staff via email of any event or alarm
that has been processed by the Commtech messaging system.
Thus our systems provide the ability to contact staff on
multiple devices and via multiple methods of delivery, providing
message delivery redundancy.
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| Cellular
SMS Messaging |
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Commtech’s wireless messaging systems
are able to deliver messages to, and receive messages from,
any cellular text messaging / SMS enabled device. By integrating
to cell phone carriers via industry standard protocols,
Staff can be automatically notified on their preferred wireless
device, of any event or alarm processed by the Commtech
messaging system.
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| Display
Boards |
 Sometimes
you just need broadcast a message for all to see. Commtech's
systems integrate easily with wired and wireless display boards
so that your message can be seen where and when it matters.
Additional options can easily be configured to change the
color, speed and size of your message as well as making
it flash.
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| PDA
Integration
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Commtech solutions allow for event notification
to be communicated to PDA’s as well as providing real
time updates on all active alarms or events.
You can monitor the efficiency of staff and zones, make
quick adjustments where needed and produce statistical reports
showing the efficiency of staff in your hospital.
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to overview |
| Security
/ Fire / HVAC
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Regardless of how basic or advanced your
security, fire or HVAC system is, there's a simple way to
get the rapid notification you desire. Easily integrated
into any system, Commtech’s messaging products provide
rapid notification of a variety of alarms from your security
Fire or HVAC system to any number of mobile devices.
Commtech’s solutions are able to provide rapid notification
of alarm events as fast as 2 seconds. This provides you
with the ability to act immediately, and minimize any potential
damage, litigation or losses in your hospital.
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| Text
Messaging via Telephone
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The Telephone Interface Module provides
your staff the ability to send a text messaging using the
nearest telephone or wireless phone.
The Telephone Interface Module (TIM) provides voice-prompted
wireless messaging capability from a telephone keypad. Staff
are greeted with a series of voice prompts, leading an intuitive
keypad dispatch process to send predefined messages and
numeric messages to mobile devices.
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